Karen’s View

Views & Opinions On Just About Anything

July 11, 2009

Quickest Guaranteed Delivery Time

My father taught me one valuable lesson when I was a child: in everything you do be the best or it is not worth doing.  I took his advice to heart and shaped my life around it.  From graduating at the top of my class, to becoming valedictorian, I lived the lesson that he had taught me.

So, when I purchased a local pizza parlor at a deep discount, I knew that I had a tough road ahead of me: I was going to turn the barely recognized brand into the best one in our area.  I knew that I could do it, and I took it upon myself to make it happen.

After analyzing the biggest issues facing the company, I learned that the biggest problem was our delivery time.  In fact, it was so bad that about five percent of our orders were refunded because of our slow service.  When I looked deeper into the issue, I found out that most of our delivery drivers were having issues finding their way around, but I knew of a solution.

We purchased some delivery maps that covered our service area and our delivery time has improved.  I have made it the goal of the company to have the quickest guaranteed delivery time in our area within the next three months and I am giving a bonus to all the employees if we can attain it.  Time will tell, but I am confident that we will succeed.

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